You ever get that twisted feeling in your stomach when someone says, “Just send me your website,” and you… stall? You chuckle awkwardly. Buy time. Maybe say it’s “under construction,” even though—if you’re honest—it’s not under anything. It’s just not there. Or worse—it is there, cobbled together like a dodgy lasagne made from frozen bits in the back of the fridge. Dry. Mismatched. Sad. And when you look at it, something inside you sort of… folds in on itself. Like a collapsed camping chair.

I’ve been there. Had a mate once—a builder in Bishop Auckland, solid bloke—who called his website “a digital embarrassment.” Said it felt like showing up to a client meeting in stained joggers. And he wasn’t wrong. His homepage still had “Lorem ipsum” on it. His phone number? Misspelt. And yet he kept saying he’d get round to fixing it. “Next week.” That was 2022. We’re now knee-deep in 2025 and guess what? Still no fix. Meanwhile, his competitor down the road’s getting featured in The Chronicle—full-page spread. It’s not just heartbreaking. It’s bloody maddening.

There’s this tension, right? A kind of low-grade panic wrapped in a duvet of denial. You know your stuff. You do great work. But the digital you? It’s like your voice got lost in a noisy pub and now everyone’s just talking over you. And then the mind starts doing laps. “Maybe I’m not cut out for this.” “Maybe I missed the boat.” You didn’t. The boat’s still there. It’s just floating a bit further out than you’d like and the tide’s looking choppy—but it’s not gone.

Here’s a weird one: websites are like kitchens. Bear with me. You don’t notice a bad one straight away—but live in it long enough, and everything becomes harder. The drawers stick. The oven’s temperamental. And you start eating cold cereal from a saucepan because all the bowls are cracked. Same with your website. If it doesn’t flow, if it doesn’t feel like you—people can sense it. They don’t stick around. They ghost you. And you’re left wondering why you’re shouting into the void while that lad Darren from down the road’s booking six new clients a week. (His site’s not even that good. But it’s there.)

And then there’s that one night—you know the one—you’ve had two pints, the room’s spinning slightly, and you’re staring at your phone thinking, “What if I just deleted the whole bloody thing and started again?” You might even open Wix or Squarespace or whatever the latest one is—Webflow?—and then immediately give up because it all looks like dashboard controls for a Boeing 737. Honestly. Why are there so many buttons?

But—somewhere between frustration and caffeine-fuelled hope—comes this shift. Like when the clocks go forward and suddenly the evenings are longer and the world feels a bit more possible. You start thinking, What if? What if I did get it sorted? What if visitors landed on the site and actually stuck around? What if, instead of hiding, you stepped out with something crisp, bold—undeniably you?

Look. No magic wands here. No glittery unicorns or cheap popups saying “WEBSITES IN FIVE MINUTES!” (please don’t fall for that). What I’m offering? It’s real. Grounded. Built by someone who knows how the local market ticks—and who gets that your business isn’t just business. It’s personal. It’s pride. It’s nights you don’t sleep and mornings where you wonder what the hell you’re doing and still do it anyway. So if you’re ready—actually ready—to build a digital space that makes people feel something (even if it’s just “yeah, these guys get it”)… you know where to find me. Let’s sort it.

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Have questions or need assistance? We are here to help you make the most of your website. Reach out to us anytime! Call Total Results Ltd at 07917 698 334